Hiya! I am a 15+ year software design leader, AI voice and chat designer & digital artist.
I have extensive experience managing full-spectrum UX teams and projects, working with stakeholders, executives, and developers in a variety of sectors and software environments.
Domain expertise: FinTech / Blockchain, Legal / HR, EdTech, enterprise software and training, startups, AI / NLP and voice technology.
Please feel free to contact me
with any questions!
Case Studies
Portfolio Samples
Consumer banking concept (research and design)
Sales dashboard using Google API & analytics - Sketch
Mobile app design and design system for crypto/investment startup - XD
Full UX/UI design, branding, developer pattern library, crypto / banking startup - Sketch
Full design system/pattern library and style guide - EdTech startup - Adobe Suite
Onboarding prototype for crypto/financial mobile app concept - design and research- Sketch
FinTech startup custom design system - Figma
Retail Product Branding and Packaging - Illustrator
Profile page wireframe for social media client - Photoshop
Web3 Onboarding Mockup
WebAssign Custom Chatbot Design
“ At all times I have found Marcie to be dependable, hardworking, conscientious, honest, and courteous.
I am happy to recommend her for any position she deems a good fit for her abilities. ”
— Tim Ferriss, bestselling author
Technology and Communication Certification - School of Journalism and Mass Communication, UNC-Chapel Hill
BA - Art and Graphic Design - Meredith College
Independent Coursework in VUI, Instructional Design, Agile Software Development and Blockchain Technology
IBM Enterprise Design Thinking Practitioner Certificate
UX for Voice Planning & Implementation Certificate
AI Systems Designer Skills Certificate
• 15+ year career in UX/UI and UX writing / technical documentation, NLP, conversational design and research
• Managed a full spectrum UX team for a Fortune 10 company on their modern SharePoint / 365 Intranet redesign / rearchitecture
• Independent UX/UI and consultant specializing in Internal Systems, HR, Legal, FinTech, EdTech, AI and startups (7 years )
• Designed and built custom legal, HR, financial, and education solutions for SAS, the largest privately held software company in the world (8 years)
• Was responsible for and built the design system for WebAsssign, an education startup, that was acquired by Cengage Learning (5 years)
• Extensive experience with Sketch, Figma, InVision, FramerX, Balsamiq, Axure, iRise, CMS, Voiceflow, Kore.ai
• Over fifteen years of experience with: Adobe Creative Suite, Microsoft Office, and more including animation and research tools
• Strong knowledge of HTML, CSS and HTML editors, AI, Blockchain, Material Design (and other design systems) animation, WCAG guidelines, and API integration
• Extensive experience with tools such as BaseCamp, Trajectory, Pivitol Tracker, SharePoint, Jira, Project, Slack, etc.
• CX and call center agent support experience including AI tools such as kore.ai, Voiceflow, Dialogflow, Agent Assist, NLU tuning and other chatbot builders
• Outstanding written and verbal communication skills; proven experience managing projects, teams, people, deadlines, and budgets